Shipping policy

Shipping Policy

Effective date: August 4, 2026

Thank you for shopping with Amped Cycle. Most products in our store are made to order and fulfilled by Printful or another trusted third-party production partner. This helps us offer more designs without holding unnecessary inventory, but it also means orders require production time before they are shipped.

Order Processing and Fulfillment

Most orders are produced and prepared for shipment within 2–7 business days. Business days do not include weekends or holidays.

Fulfillment may take longer during holidays, promotional periods, product launches, or other periods of unusually high demand. Certain specialty or customized products may also require additional production time.

Production time is separate from shipping time.

Estimated Shipping Times

After fulfillment, estimated shipping times are:

  • United States: Approximately 4–10 business days

  • International orders: Approximately 5–20 business days

These are estimates and are not guaranteed delivery dates. Carrier delays, severe weather, customs processing, incorrect addresses, and other circumstances outside our control may affect delivery.

Any estimated delivery date displayed during checkout includes the information available at that time but may change after an order is placed.

Shipping Rates

Shipping charges are calculated and displayed at checkout based on the items ordered, delivery location, and available shipping method.

If a free-shipping promotion is offered, any eligibility requirements will be stated with that promotion.

Multiple Packages

Products may be produced by different fulfillment facilities or third-party partners. As a result, items from the same order may arrive separately and may have different tracking numbers or delivery dates.

You will not be charged additional shipping fees solely because an order is divided into multiple packages.

Tracking Information

When tracking is available, a shipping confirmation email containing the tracking information will be sent after an order leaves the fulfillment facility.

Tracking information can occasionally take 24–48 hours to update after a shipping label is created. Some international shipping methods may provide limited tracking after the package leaves its country of origin.

Address Changes

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an address needs to be changed, contact Amped Cycle as soon as possible through our store’s Contact page. We cannot guarantee that an address can be changed after an order enters production or has been submitted to a fulfillment partner.

Amped Cycle is not responsible for orders delivered to an incorrectly entered address. If a package is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may be required before it can be sent again.

Lost or Delayed Packages

If tracking has not updated for an extended period or an order has not arrived by the estimated delivery date, please:

  1. Verify that the shipping address entered with the order is correct.

  2. Check around the delivery location and with household members or neighbors.

  3. Contact the shipping carrier using the provided tracking number.

  4. Contact Amped Cycle through our store’s Contact page if the package still cannot be located.

Potentially lost shipments must be reported within 30 days of the estimated delivery date. We will work with the fulfillment partner and carrier to investigate the shipment. A replacement or refund may be offered when the carrier or fulfillment partner confirms that the package was lost in transit.

Amped Cycle cannot guarantee reimbursement for packages marked as delivered by the carrier. However, we will make a reasonable effort to help investigate the issue.

Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, misprinted, or different from what was ordered, contact us within 30 days of delivery.

Please include:

  • Your order number

  • A description of the problem

  • Clear photographs of the item

  • Photographs of the packaging and shipping label, when applicable

Approved claims may be resolved with a replacement or refund. Please do not return an item without first contacting us and receiving instructions.

International Orders, Customs, and Duties

International orders may be subject to customs duties, import taxes, handling fees, or other charges imposed by the destination country.

Unless stated otherwise during checkout, these charges are not included in the product price or shipping charge and are the customer’s responsibility. Amped Cycle cannot control customs processing times or predict the amount of any applicable fees.

Packages refused or left unclaimed because of customs charges may not qualify for a refund. Any costs associated with returning or reshipping the package may be deducted from the refund or charged to the customer.

Order Cancellations

Because most products are made to order, cancellation or modification requests must be submitted as soon as possible. We cannot guarantee cancellation once an order has entered production.

Contact Us

If you have questions about shipping or need help with an order, please contact Amped Cycle through the Contact page on our store. Include your order number so we can assist you as quickly as possible.